My daughter bought 2 tickets to Florida in Sept. for her and her boyfriend total cost £1200. Her boyfriend ended the relationship so she asked to change the name on the tickets. BA say non tranfereabke ticket the only option is to cancel - no refund and buy new ticket £760. How can this be morally correct.
We are considering a friend changing their name by deed poll getting their passport changed and changing back after the holiday. Total cost £200. Any help on this would be appreciated.