On a flight a few days ago, I had an experience that I suspect will be repeated (unfortunately), so I thought I would seek advice on what to do next time. I apologize if this topic has been discussed recently--I did search before posting, but didn't see anything quite like this. Here's what happened and what I'd like to know:
After the announcement was made to turn off electronic devices in preparation for take-off, a young woman seated by the window across the aisle from me continued to use her phone (using the touch screen, not talking). I don't know if it was in airplane mode or not, but it definitely wasn't off. When the flight attendant came through to check, it looked to me like the woman hid the phone under her coat. Once the FA passed, the passenger pulled the phone out and continued to use it. She kept looking over her shoulder for the FA's return and hid the phone again when the FA was close (with this second instance, I feel comfortable saying that this was a deliberate move to hide the phone). Prior to take-off, she did put the phone away.
Once in the air, before an announcement was made that electronic devices could be used (and I believe before the FAs had gotten up from their seats), the passenger took out an iPad and began using it. Later, as we prepared for landing, I didn't notice what the passenger was doing when the FAs came through to check, but subsequently I observed the passenger using the iPad throughout the descent and landing.
When I was leaving the plane, I stopped to ask a FA what I should have done about this clearly non-compliant passenger and what I should do if I noticed something similar in the future. She gave a rather vague answer about not confronting the passenger and telling a FA (in fairness, she had her eye on a passenger who was awaiting help to get off the plane and I didn't persist in seeking a clearer answer). So, what should one do? I missed my opportunity to tell the FA when she came through the cabin before take-off. I thought about saying something, but was reluctant--and of course, at that point I didn't know the behaviors that would follow. What about during take-off and landing when the FAs are seated?
Let me add that I realize that there's plenty of controversy about whether or not it's necessary to turn-off such devices, but nonetheless there is a rule in effect and this passenger showed total disregard for that rule.