A shower of chancers, don't buy tickets from this mob!
A post like this is meaningless. Obviously you weren't happy, but without knowing what happened, it's not much of a warning.
Come on OP, if you're going to have a rant at least make it a proper one.
A half rant isn't likely to make me avoid a company!
Don't try to get a refund, they hold your money for weeks and thats just the taxes. Unhelpful and ignorant.
>>Don't try to get a refund<<
Here's their website - http://www.holidaygenie.com/
Their ABTA accreditation checks out, so not a fraud/scam - abta.com/find-a-holiday/member-search/1718
When I googled them it returned - "Holidaygenie offers fantastic prices on amazing tailor made holidays, with cheap worldwide flights, ..."
Message to OP - "cheap" flights are almost always NON- refundable.
We've just come back from a City Break to New York booked with Holiday Genie and I couldn't be happier. We stayed for 5 nights at the Hotel Ameritania on Broadway, had Virgin Flights and all for £1495 for 2 people.
he agent (Richard I think) was, courteous, efficient and helpful throughout and we couldn't be happier with the value, standards and service we received. We would most certainly both recommend and use them again. A1* agent!
As with most things, you will always get wide varying opinions and everybody's experiences and perceptions are very different. My advice would always be to take them with a pinch of salt and make up your own mind as we're all VERY different and so are our opinions. However, I would highly recommend Holiday Genie based my own personal experience.Edited: 06 April 2012, 16:42
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I booked a holiday to Sri Lanka through Holiday Genie (travelled March 2012) and everything went to plan, flights ,transfers and hotel..The price they advertised was the price i paid and it was a lot lower than other companies quotations..
I had an fantastic time and thank you Khalid for arranging this trip for me and providing the issue of tickets and vouchers within days.
Yes, same for steviesea, 6 years and now joining in.
Must be a quiet day at holiday genie if they can all spend time on here. Lol.