Recently I flew from Bangkok to LHR on BA
It was a nightlight.
Both, my seat and my wife's seat had no inflight entertainment for the entire flight
Also no reading light for both seats
We were sitting in the row of just two seats at the back of the 747
Attempts to fix it failed , apologies given by staff but we couldn't be reseated as aircraft was full.
I have just been sent two £30 vouchers to be used against future flights.
I don't think that this is acceptable
As anyone had a similar experience and what was the outcome please?