I tried to schedule a trip today on United.com using the FareLock service. Unfortunately, this service is not available when booking less than 17 days of planned departure. When I called the customer service number, I was told that the FareLock service must be down. The second answer was that it is a randomly available service. And the third and final answer was that it is not available unless booking 17 days in advance. Thanks Jeff Smisek for deceptive marketing practices. How come you omit this from the FareLock FAQ's? What is your objective?
Sign, a frequent United Traveler - soon to be American Airlines Frequent Flyer.Edited: 02 May 2012, 22:57