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Mexico flights

falmouth
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21 posts
29 reviews
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Mexico flights

How can I post a warning about Thomson flights to Mexico?

Bangkok
Destination Expert
for Bangkok, Air Travel, Thailand
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15,673 posts
71 reviews
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1. Re: Mexico flights

Hi,

There is no formal "reviews" section for airlines on TA like there is for hotels or restaurants...

So any issue good or bad you had and would like to share, must be posted as a general discussion thread-- here in Air Travel, as that sounds like the general topic-- and by doing so it becomes open to community discussion.

Travel Safe,

Edited: 08 October 2012, 21:33
Seattle, Washington
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10,857 posts
94 reviews
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2. Re: Mexico flights

OP - looking at your old posts, you have several previous complaints about Thompson, going back at least three years. If you are not happy with them, why do you keep booking with them?

Lancashire, United...
Destination Expert
for Playa Blanca
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36,932 posts
57 reviews
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3. Re: Mexico flights

Is it a warning about all Thomson flights to Mexico, or just something related to the one that you experienced? Not all flights are the same.

romford
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4,463 posts
5 reviews
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4. Re: Mexico flights

Hi campbeltown,

Having recently returned from Mexico with Thomson/FC, we are considering rebooking with them for our next trip to Mexico.

I would be keen to know about this 'warning' .... please share.

Regards,

Pat

Manchester, United...
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178 posts
4 reviews
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5. Re: Mexico flights

Hi campbeltown,I too would like to know about this warning,We haved booked thomson/firstchoice..for our trip back to mexico. Having said that ive always found long haul flying with thomson/first choice to be good.Await your responce....

falmouth
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21 posts
29 reviews
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6. Re: Mexico flights

This was regarding the comfort of the seats in Premium seating,there was no comfort. The base of the seats are solid with no cushioning.The sides and back are well padded .When it was discussed with the aircrew/rep we were told that the aircraft are all old. Not a very good response when you consider that it cost extra £500 to fly premium.

You are also told that you have 36" of room between seats, that is until the passenger if front recines their seat, then it drops down a long way,more like 18".

Lancashire, United...
Destination Expert
for Playa Blanca
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36,932 posts
57 reviews
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7. Re: Mexico flights

The older aircraft are leaving the fleet when they get the new 787s starting next year. Yes the seats on some are a bit short of padding. Just sit on the blanket they give you. I've flown premium many times and never had an issue with room when the person in front reclines. Hubby is 6'6" and he manages okay as well. Just be thankful you were on an airline that offered 36" pitch to start with or it could have been far worse. Restricting space when the person in front reclines isn't something that only happens on Thomsons!

Seattle, Washington
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10,857 posts
94 reviews
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8. Re: Mexico flights

You are also told that you have 36" of room between seats, that is until the passenger if front recines their seat, then it drops down a long way,more like 18".

***********

FYI, this is not the definition of seat "pitch". 36" of seat pitch does not mean 36" of room between the seats. Your misunderstanding of this term probably contributed to your unhappiness.

Seat pitch is the distance from any point on one seat to the exact same point on the seat in front or behind it. This does not equal legroom. And, if your seats had very little padding, you actually had more seat pitch.

Sheffield, United...
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1,834 posts
35 reviews
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9. Re: Mexico flights

<<The older aircraft are leaving the fleet when they get the new 787's starting next year>>

Not all Thomson/flights to Mexico will be the new Dreamliner aircraft. Only certain airports out of Uk and only on certain flight- days, so always best to double check before you book with the TA. I believe eventually the older stock of aircraft are to be replaced by the new 787's for the Mexico and Florida flights and other long haul destinations, but it will be over a period of time.

Lancashire, United...
Destination Expert
for Playa Blanca
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36,932 posts
57 reviews
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10. Re: Mexico flights

No, not all the Mexico or Florida flights are on the 787 next summer. The one's that will be are clear in the brochure.

The older aircraft will leave the fleet first as and when the 787s are received. They would have already left if it wasn't for the 787 delays, hence the seating condition on some. One leaves at the end of this season. The younger 767s have got perfectly ok seats.