Have any Australians used this company and had success? I am about to book with them and am getting nervous.
I only searched on china southern's website. I did not put my details into a flight search engine. I did check zuji.com's website but that was at least a week prior to booking on MAS website.
I've used them....my first class from Hong Kong to JFK last year was wonderful and went without a hitch.....and I paid about $5000 for a fare that was published online for about $17,000. One thing--if you book through them and need to make any changes later, deal only with AFG and never directly with the airline.
I've never tried Alpha Flight, but I have had success with www.firstbusinessflights.com - I know they buy the tickets in miles as well. They told me if something happens, I get my ticket rebooked (never happened, but good to know plus I pay with my mighty Amex for my protection). They were upfront with me on the process vs blowing smoke and pretending to do something we all know is just a mile program.
I had about 4 tickets booked with them so far with success. I am planning on price comparing the two and will post results. If you are looking to travel business, do not mind knowing they are using Award travel for booking, then I suggest you give them a try. I have not been disappointed.
Amazing how AFG emailed & called me tonight all the way from San Bruno, US to Jakarta, Indonesia just to ask if I book business class flight to Africa..Duh! I'm lookin' business class to Libya end this month NOT to Africa! But looking negative comments I will think twice to use 'em. Sorry AFG.. I like no hassle in T&C;-) xMEdited: 10 February 2014, 17:03
Well, I'm not a shill poster. I've been using these guys for 2 years without a single problem.
They always respond to me quickly (even when its 3-4am in the USA). I haven't had a single flight cancelled and always get lots of options for itins.
I wouldn't hesitate to recommend them.
We haven't had a AFG bump for ages. One was long overdue if hardly welcome. :-)Edited: 28 March 2014, 06:27
editedEdited: 28 March 2014, 07:36
I have used Alpha Flight Guru 3 times now in the last 18 months. The first time on Ethiad Bris-London Business-- no problems at all. Even got a diversion to Phuket included. Second time Bris-London with Thai Business to B/kok then First B/kok to London. Great price $5200. Fell apart. Got informed by AFG the day before we left that the flights had been cancelled !! We ended up going Cathay Business then First. Man, is that airline incredible !! Did not get return flights arranged until 2 days before our intended departure but did get a choice of airlines. Got back OK with no extra cost to us. Last trip Jan 2014 to Ethipia via Dubai. Fell apart the DAY of departure 4 hours before we were to board our plane. Told to sit tight & they would fix it. To their credit they did. Ended up arriving in Addis Ababa only 6 hours later than our original schedule & managed to join up with our 3 week tour OK.Coming back went Ethiopian Air Business ( NOT recommended ) Overall we got what we paid for. No extra cost & costs of extra flights & hotels were reimbursed with no problem. Just remember that your ticket is NOT the same as the one purchased by the person next to you in Business & who has paid thousands more for it than you. Prepare to be flexible & reasonable & all works out. I found AFG a reputable company & would use them again.