I am wondering if anyone has had any trouble with Orbitz regarding booking flights. I have recently booked flights from Male to Kuala Lumpur and submitted my name correctly, I have a first, middle and last name... But, only my first and last name came out on the ticket.
Later when I rang Malaysian Airlines to choose my seats they told me that I must have my middle name on my ticket if its in my passport. They said my agent must fix it.
So, I contacted Orbitz and they have given me the complete run around. After five days and 19 emails ( yes I know it's preposterous) they want me to pay to fix their computer error before they re-issue a correct ticket or pay a penalty for a refund. I refused to pay as I did the correct thing in the first place, and am still waiting to resolve this matter.
Hoping that posting my grievance up here might help somewhat and hoping for a speedy resolution.
What are your thoughts guys......I don't know if I can put up with it any longer.... Has anyone out there been through this....