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Omega Travel Milton Keynes

Workington, United...
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Omega Travel Milton Keynes

Hi,

Beware if you experience a problem with an online booking! I have taken 5 days & numerous lengthy phonecalls to sort out a flight booking with them. Long waits on the phone to speak with someone, staff who don't seem to have good knowledge of how to deal with an issue.

Very frustrating people to deal with, I'll never use them again however cheap their flight deals are.

60 replies to this topic
London
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903 posts
50 reviews
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1. Re: Omega Travel Milton Keynes

Is there an echo on this forum?

Edited: 09 November 2012, 20:56
Liverpool, UK
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18,831 posts
34 reviews
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2. Re: Omega Travel Milton Keynes

You have discovered one of the perils of booking flights via a 3rd party - poor after sales service.

Out of interest what flights are involved, any reason you did not book direct with the airline and how much did you save by going with a 3rd party.

You might also want to delete your duplicate post.

Watford, United...
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5,034 posts
13 reviews
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3. Re: Omega Travel Milton Keynes

Lots of admin fees for Omega on the T&Cs i you want to make changes. Cha ching.

London, United...
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2,389 posts
309 reviews
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4. Re: Omega Travel Milton Keynes

Why - if you want a ticket to fly on an airline - didn't you book with..... the airline?

Bolton, United...
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2,392 posts
15 reviews
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5. Re: Omega Travel Milton Keynes

Erm wanted the cheapest flight going?? Then regrets and comes on here to moan??

Workington, United...
2 posts
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6. Re: Omega Travel Milton Keynes

Hi,

Return fare to Oman with Swiss booked via Skyscanner £401 return fare. I made a stupid error when booking and it cost me £150 to put right!!

I am in the process of complaining as I told them within minutes about the error but they went ahead regardless and wouldn't budge. Taking it up with Swiss.

Hey ho, you learn from your mistakes (or should).

I won't be posting any further comments re this episode.

Signing off.

Houston, Texas
Destination Expert
for Air Travel, Business Travel
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8,797 posts
90 reviews
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7. Re: Omega Travel Milton Keynes

"Return fare to Oman with Swiss booked via Skyscanner £401 "

Nooo. You didn't book via SkyScanner as SkyScanner doesn't sell tickets. It is simply a search engine.

Edited: 11 November 2012, 00:18
Houston, Texas
Destination Expert
for Air Travel, Business Travel
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8,797 posts
90 reviews
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8. Re: Omega Travel Milton Keynes

That is like blaming Google for the porn industry.

London, United...
2 posts
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9. Re: Omega Travel Milton Keynes

NEVER EVER BOOK WITH OMEGA TRAVEL!!!!!

Hi David L,

I have recently had an issue with there on line booking system too. It resulted in a surmane of one of the passengers coming out incorrect on the ticket for no falut of my own...

I have been bounced around call centres after call centres and and being told to JUST FORGET I HAVE PAID £5OO FOR AND BUY A NEW ONE. THEY ARE REFUSING TO CHANGE THE EVEN IF I PAY.

David L how did u sort this out ?

UK
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49,561 posts
92 reviews
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10. Re: Omega Travel Milton Keynes

Oh the irony. If you are going to get any two words wrong in a post complaining about wrongly spelled surnames and whose fault it is ......

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