I have been reading the forums and see that people recommend booking directly with the airline as it is generally cheaper.
I went to the Thai Air web site and the flight search didn't work, so I rang them. When they failed to answer the phone after 15min I hang up.
Austrian Airlines did not produce a result and told me to ring them, on a Vienna phone number! BA produced a price that was more expensive than i could have booked through a third party and EVA's search was down.
So my question is, what is the best way to get a good price directly from an airline? and is it best to do it in Feb when the flights come out or wait till later?