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Virgin- Can't pre book seats- advice please

st helens
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494 posts
130 reviews
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Virgin- Can't pre book seats- advice please

Hi, we have booked a train trip holiday we fly out from Heathrow to San Fran but as we have booked through a tour operator we cannot pre book seats until 30 days before departure. This is a special holiday for our 25th wedding anniversary and would like to have reasonable seats. I have enquired about upgrades but I just can't afford the extra. Any tips/advice on how to get round this would be very much appreciated

UK
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49,560 posts
91 reviews
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1. Re: Virgin- Can't pre book seats- advice please

Can the tour operator book for you?

Can you phone Virgin and pay for the extra cost seats (but not an upgrade), like the pairs of 2 near the back, bulkheads, exit rows, usually about £50 each?

st helens
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494 posts
130 reviews
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2. Re: Virgin- Can't pre book seats- advice please

Thanks for your reply. I have phoned Virgin but they say I need a booking ref number but the tour operator says Virgin only release this to them 30 days before departure. Maybe if I e-mail Virgin and explain I may have some luck?????

West Midlands, UK
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865 posts
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3. Re: Virgin- Can't pre book seats- advice please

Hi northern lass, we used a TA to book our virgin flights and they gave us the booking ref on the confirmation invoice, this was about 9 months before the holiday and I was able to choose seats 90 days out, I would check out your invoice in case it's hidden there or get back to your TA, the ref is a 6 digit mix of letters and numbers

Good luck

Kiama, Australia
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3,120 posts
181 reviews
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4. Re: Virgin- Can't pre book seats- advice please

Your TA is either lying to you or has no idea what he/she is doing. They can attain all booking information immediately.

It does sound as though they are holding your $$$ (and earning interest) until 30-45 days before departure as some agents have the ability to book tickets and not pay until 30-45days out.

In any case, VA cannot help you until your TA releases the booking numbers to you.

Hope you have a wonderful trip

Berkshire, England
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16,403 posts
60 reviews
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5. Re: Virgin- Can't pre book seats- advice please

If you can get your ref number you will be able to pre-book your seats 90 days before your flights. Even though you chose the seats you want, they can still change them as it is only a request. It doesn't happen that often but we have had our seats changed a few times after selecting them on line.

6. Re: Virgin- Can't pre book seats- advice please

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