I booked flights earlier in the year with Delta...(Australia to Las Vegas)...and tried to lock in our preferred seats via their website. Delta was advertising a $9 upgrade to Economy Comfort. Sweet. The website wouldn't let me...so I rang Delta and they explained to me that the flight is codeshared and will be operated by V Australia and that I will have to contact them for assistance regarding seating.
I rang VA and at first they said they didn't have my flights in their system (heart attack!) After tapping away...finally they said...'Oh here it is...how may I help?' I explained how I was just wanting to choose my seats. Guess what she says..."I'm sorry...you will have to ring Delta" (second heart attack!!) I explained I had just spoken to Delta and they couldn't help. Anyways...they tapped away again and asked where I would like to be seated...and I mentioned that Delta had a $9 special for upgraded economy.
I was given seats in Premium Economy. I've checked on www.checkmytrip.com and my seats are saying unconfirmed. I always feel more comfortable knowing what seats I have on long haul flights. Should I ring again to confirm or is this normal?