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compensation for 18 hr delay

perth scotland
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260 posts
1 review
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compensation for 18 hr delay

had an 18 hr delay last weds on a Thomson flight from Edinburgh to Tunisia . hoping for a bit advise on how to go about seeking compensation and the best way to go about it . understand they have to award compensation under eu law . is that right ? any advice would be appreciated . thanks in advance

London
Destination Expert
for London
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18,141 posts
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1. Re: compensation for 18 hr delay

Firstly, what was the reason given for the delay?

The relevant ruling is EU261/2004 if you want to google it.

Leeds, United...
Destination Expert
for Leeds, Bradford
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17,588 posts
280 reviews
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2. Re: compensation for 18 hr delay

Firstly you need to find out what the cause of the delay was. You need to contact Thomson and ask them, if they say it was out of their control then you either take their word for it and forget about compensation or escalate to the CAA to see if they overrule Thomson.

perth scotland
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260 posts
1 review
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3. Re: compensation for 18 hr delay

the plane was faulty . so don't think they can argue with that hopefully .

Watford, United...
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5,034 posts
13 reviews
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4. Re: compensation for 18 hr delay

Duffboy - The moneysaving expert guide is sound. Follow it.

moneysavingexpert.com/travel/flight-delays

Kabul, Afghanistan
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165 posts
16 reviews
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5. Re: compensation for 18 hr delay

You watch them try ...

Go to the MSE flight delay forum - lots of good advice there: …moneysavingexpert.com/forumdisplay.php…

perth scotland
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260 posts
1 review
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6. Re: compensation for 18 hr delay

just got back late last night so going to start looking into now . thanks for replies everybody .

perth scotland
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260 posts
1 review
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7. Re: compensation for 18 hr delay

been looking at the moneysaving expert and going by what ive read we should be due compensation . ive sent off a message to Thomson . so will need to wait and see what happens .

Edinburgh, United...
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12,597 posts
16 reviews
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8. Re: compensation for 18 hr delay

Be warned, you will almost certainly have to start small claims court proceedings to get anything from Thomson, they will not pay you until they absolutely have to.

perth scotland
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260 posts
1 review
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9. Re: compensation for 18 hr delay

will take them all the way . we lost virtually a whole day of our holiday . only went for a week as well ..

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35 posts
3 reviews
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10. Re: compensation for 18 hr delay

Every claim for compensation will mean either all holidays are more expensive to cover the companies in case they have delays or the package holiday companies/airlines go bust. We will all end up paying in the end.