DO NOT USE EDREAMS!! basically I tried to buy tkts, mu payment was not processed so when i noticed that they charged 60 £ fee I called and cancelled it, they said it was ok and never recived any confirmation email for the purchase, i asumed it was cancelled. 2 weeks later I recive an email from ryan air saying that the flight time had changed, that is how i found out that the tkt had been bought!! I emaild customer service and after 2 weeks I got an answer saying that they sent me a confirmation email, which they didnt and that BECAUSE THEY VALUE CUSTOMERS THEY WOULD GIVE ME A 5£ DISCOUNT ON MY NEXT BILL!!!!!!!!!!!!!! As if I was ever going to use edream again in my life!