Route flown DXB to LHR on A380 –Economy Class
I picked up an inexpensive Emirates flight to Hong Kong and one of my options for one of the legs was to fly on a code share flight operated by Qantas. I have never flown on the A380, nor have I experienced Qantas before, I decided to take this option rather than sticking with Emirates for the whole return journey.
Sadly, I have to say that this was a mistake. Emirates is far better in just about every respect. The first problem was not of Qantas’s making insofar as we were delayed by over 2 hours in Dubai because of the late arrival of the flight from Sydney. Obviously, this is beyond the control of the airline.
Embarkation was pretty chaotic. There was no call for families with younger children to board first, resulting in kids blocking the gangways and frustrated parents attempting to get them into their seats before other travellers came on board.
Seats in economy are a little wider, but they also seem to be lower so I was constantly scraping my shines when trying to extend my legs under the seat in front. There really does not seem to be much room from the seated position to the back of the seat in front of you, especially if the person in front decides to recline their seat so waching a movie is not very comfortable..
The entertainment on offer is nowhere near that offered by Emirates and as for the food – the best way to describe it was inedible. For supper the offering was a chicken filled wrap and tea or coffee. I know that airline food in economy is hardly considered gourmet class, but this offering was disgusting. In comparison, the Emirates flight from HKG to DXB offered a fish dish on Thai noodles or a beef bourgignon together with dessert and cheese and a granary bread roll – a lot better than a floury disgusting wrap.
The other thing is the silverware (cutlery) provided. On Emirates you are given metal silverware, on Qantas it is just cheap plastic knives and forks. The cup provided by Emirates for your coffee is a proper, albeit, plastic cup with a handle, on Qantas it is a cheap disposable coffee cup like you get from Starbucks, Not a huge issue but it just seems to describe the whole Qantas experience i.e. CHEAP
The in flight entertainment on Qantas can best be described as very average. Emirates entertainment is way way superior.
Finally a word or two about the cabin crew. On Emirates the crew seem to want to help you, On the Qantas flight I have just taken, it seemed like an Imposition to ask for anything. The crew were all cocooned in the galley area and I wandered down to see if I could get a cup of coffee. The looks I got from one stewardess in particular seemed to scream ‘pain in the a**e’ at me. On Emirates the cabin crew are constantly up and down the aisles asking if you want water, there was not a single water run on this flight.
I am sorry to be so scathing about Qantas. I was looking forward to the experience of flying with them. Sad to say the expectation greatly exceeded the reality and Emirates will get my custom for all the legs on my next trip to the Far East or beyond