We are booked MSP-AMS (DL/KLM codeshare flight) and AMS-JRO (same). Able to purchase and select EC seats on first leg. Had seats on 2nd (window/aisle), of course changed by KLM.
Have contacted Delta, DeltaAssist, KLM and KLM Twitter and have received KLM PNR (which differs from Delta PNR). Still cannot CHANGE seats on 2nd leg (they moved us to 2 middle in the middle) although there ARE seats available if I pretend book via KLM site. I'm willing to pay for better seats but am told it can't be done (wth?). I'm willing to take a different NON-middle/middle seat, can't change it.
I've done research here and on FlyerTalk - is there any hope if I call KLM in Amsterdam versus the US (Delta staffed) number? We leave in about 10 days.
Thanks for any advice. Incredibly aggravating.