I'm looking for ways to best express my anger and frustration at British Airways. Suggestions welcome. I am scheduled to fly with them tomorrow. When trying to check in online, I was confronted with a page entitled, "Landing Page Errors", the content of which is reproduced at the end of this message.
Basically, the page indicates that online heck-in is not possible and that I should proceed to the airport. No reason or solution is given. I guess their system is down or malfunctioning. Or maybe there is a problem with me or my flight. Impossible to say. It is not clear whether this is a temporary error or if there is a problem with my particular flight. When I tried to fill out a complaint on their web site, the form simply failed to accept any data (hitting the continue button caused the form to be erased). I guess this is a web site problem more than an airline problem. I presume I am destined to fly in the back of the plane, in between two large people.
British Airways Error Page:
Sorry, Online Check-in is unavailable
We are unable to offer you Online Check-in for the flight we have found in your booking.
Before checking in, you can use our 'Manage My Booking' service to prepare for your flight, such as:
Provide Advance Passenger Information for travel to relevant countries
Upgrade your class of travel
Add your Executive Club number to your booking
Advise dietary requirements
View, print or email your itinerary
Print or email your e-ticket receipt (if applicable)
Change the date / time of your flight
To check in and receive your boarding pass, please proceed to the airport.