I'm somewhat new to TA, but not to traveling. So, my boyfriend and I are planning to go to Cabo San Lucas Jan. 6th-12th 2014. I have a valid passport, but he had to apply for one. He made an appointment for Dec. 2nd 2013 at our local court house to send in his passport application. I know, a little late, but we made the plans kind of late, and were assured that an expedited application would get us a passport in time. Long story short, he lost his DL, but had his BC, and many other forms of ID, based off the list we got from calling the passport agency. I was not at the appointment, but my BF said the man told him he had plenty of identifying information.
Fast forward to know, the application status online says "in process", and we called about the passport Dec. 12th, Dec 17th, and one other day around there, and got nothing but "its processing, but you'll have it before your trip." So on Monday Dec 23rd, we get a letter stating that they don't have enough identifying information from my boyfriend. The letter was post marked Dec 11th...we could have been working on this so much earlier! Anyways, we called, they said they needed as much as we had with either his name and photo on it, or his name and signature on it. There was also a long list of stuff. He still hasnt gotten his replacement DL from the DMV yet, but they gave him that temporary paper with his name, photo, and signature on it.
So, we overnighted that document, his government issued native american tribal ID (which was sent with the original application) his graduate school ID, his employee ID, his Costco membership card, a credit card, his daughters birth certificate, official college transcripts, old speeding tickets, newspaper clippings, and anything else that had any combination of his name, ss#, birth date, signature, and photo on it. Our tracking shows it was delivered at the passport agency this morning, Dec 26th. We just called and they said its not "in the system" yet. We kept asking if there is anything else we can do and if we will have the passport by our travel date, and all we got was "I don't know." Anyone have any ideas?
We have seriously sent them at least 20 documents. I have to believe that someone who lost their DL or doesnt have one has gotten a passport before? He doesn't have any child support payments or issues with the law or anything else that would keep him from getting a passport.
So if anyone has ever been through this, or has any advice or ideas, I am feeling a little desperate. We need to know if we should just scratch the international travel and try to salvage a vacation in in the US.