Has anyone had any success in getting Spirit Airlines to pay for hotel costs when they cancelled a flight (NEXT AVAILABLE FIVE DAYS LATER)?
I booked a flight from Minneapolis to Las Vegas leaving on 12/26/13. First, their was a six hour mechanical delay, then cancelled. Absolute nightmare!!!!
According to their call center in India, it is clearly stated in the legal terms and conditions section they are not responsible if they cancel a flight.
I am still working with billing, but am certain to pay first night, plus cancellation fee, plus service fee for the Bellagio hotel. I might be stuck with the entire bill.
It amazes me that they cancel their flight, can't get me there and they are not responsible! Utter frustration.