I know there are lots of posts in regard to Optiontown, but I still had a few questions and hope someone out there will be able to assist
Ive booked a last minute trip to Vietnam in Early March with Vietnam Airlines and was hoping to put in an upgrade to business class with Optiontown.
Is it true that if you have applied for an upgrade with optiontown that you should check in online?
It states that if successful, you will receive a notification 4-72 hours before departure. Does anyone know if the notification is closer to the 4 hour side of things or the 72 hours side?
If the upgrade is a success, do they send you an email with the updated Eticket and Itinerary stating you have been upgrade to business class?
Will this information appear on the attendants reservations system/computer at check in to verify it has gone through?
And lastly, are Vietnam airlines check in staff generally aware of their affiliation with Optiontown?
Thankyou very much for your help