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Problem width vayama.com

Centreville...
Level Contributor
1 post
3 reviews
Problem width vayama.com

I booked flight from IAD to ACC leaving on 8th Feb through kayak.com and return on 13th using Lufthansa airline. After arrival in Accra I fell sick and wanted to change the ticket for 11th or 12th. Vayama rule says that any change within 4 days to be done by the airline. We contacted Lufthansa and their agents tried to make changes but could not do it as Vayama had right to make changes as the Consolidator. We contacted Vayama again but of no help. In the end the ticket could not be changed. This is a deceptive marketing by Vayama who is providing wrong information while making reservations. Very frustrating indeed and never Vayama again. obviously ticket b ought through them can not be changed at the last minute in case of any emergency.

Ashbindu singh, Washington DC,USA

Edinburgh, United...
Level Contributor
13,412 posts
16 reviews
1. Re: Problem width vayama.com

Trying to change tickets booked through a 3rd party can generally be a hassle.

Liverpool, UK
Level Contributor
19,576 posts
34 reviews
2. Re: Problem width vayama.com

"Very frustrating indeed and never Vayama again. obviously ticket b ought through them can not be changed at the last minute in case of any emergency." - Many tickets sold by 3rd parties and even airlines themselves do not allow changes regardless of the reason for the change and those that do will normally incur change fees and fare difference fees unless you bought (unlikely) a fully flexible fare in the first place.

3. Re: Problem width vayama.com

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Removed on: 15 February 2015, 06:20