DO NOT USE RYANAIR!! Booked a trip to rome for mothers day as a present for my mum. Paid more for the morning flight so we could spend all mothers day there and I could show her around as I have previously been. Then ryan air informs me they have changed my flight to the cheaper afternoon one, and that they will give me a refund but not for my hotel. I explained the circumstances and asked if as a gesture of good will they could so something, not fased is an understatement. I know it's a cheap budget airline, but manners are free. The way I have been treated is disgusting and I hope this at least helps somebody to make the conscious and very sensible decision to steal clear!!!!