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E dreams....dont ever use them

The Hague, The...
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1 post
62 reviews
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E dreams....dont ever use them

I booked two flights to dubai, and subsequently needed to change dates. I have called the customer services line over thirty times, each time been kept on hold for 30 to 40 mins, passes on from one department and then another, until they hang up. This is the first and last time i book with e dreams...

Watford, United...
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5,034 posts
13 reviews
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1. Re: E dreams....dont ever use them

Oh my goodness... Thanks for the heads up!

Just what we needed, another :/&@;-" eDreams thread.

Yeovil, United...
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3,958 posts
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2. Re: E dreams....dont ever use them

Not another Edreams "sob story" thread please. We have had enough of them on this forum - let's hope this one doesn't run up another 500+ replies!

I find it strange that people are not able visit this forum before they get stung by Edreams, but quite easily find it afterwards in order to post stories of their woes and complaints about this organisation.

London, United...
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27,178 posts
28 reviews
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3. Re: E dreams....dont ever use them

Thanks, I won't ever use them.

Atlanta, Georgia
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5,018 posts
16 reviews
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4. Re: E dreams....dont ever use them

If only there were a website where people could go to find out about Edreams *before* they make a booking.

-JimG

London
Destination Expert
for London
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21,226 posts
75 reviews
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5. Re: E dreams....dont ever use them

Never thought of that.

Thanks.

Cala d'Or, Spain
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4,244 posts
117 reviews
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6. Re: E dreams....dont ever use them

I feel a CheapoAir post coming any time.

Vancouver, BC
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185 posts
66 reviews
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7. Re: E dreams....dont ever use them

30 phone calls on hold 30 to 40 minutes = 15 to 20 hours of telephone time. I'm impressed.

Milford, Ohio
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2,272 posts
113 reviews
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8. Re: E dreams....dont ever use them

You're late to the Edreams party......

London, United...
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27,178 posts
28 reviews
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9. Re: E dreams....dont ever use them

Thirty phonecalls to change the date of a ticket is impressive. I'm guessing it's not a non changeable, no refundable ticket the op bought, and he is not hassling them to give him something he is clearly not entitled to.

I'd be curious to know why 30 phonecalls to change a date, on what one assumes is a changeable ticket.

Yeovil, United...
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3,958 posts
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10. Re: E dreams....dont ever use them

Well, as they say.........."if you don't succeed first time, try try again".

Though I think the OP has taken that one to extreme!