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Aer Lingus Possible Strike - Compensation Benefits

Houston, Texas
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Aer Lingus Possible Strike - Compensation Benefits


"What if my flight is delayed?

If your flight is delayed by more than five hours, and you choose not to travel, then you are entitled to a full refund. If you accept this refund, the airline is no longer obliged to provide onward travel or assistance.

If your flight is delayed by at least two hours (short-haul), three hours (European) or four hours (long haul), you are entitled to care and assistance as outlined above.

If you arrive at your destination more than three hours after the scheduled arrival time, you may be entitled to between €250 and €600 compensation, depending on the flight distance"

I don't have a flight with them, but this seems fairly generous on the part of the airline to give compensation like this for a delay or arriving at your destination late. Is this something that happens with other airlines?

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1. Re: Aer Lingus Possible Strike - Compensation Benefits

It's an EU law, it's nothing to do with the airline being "generous"

Edinburgh, United...
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2. Re: Aer Lingus Possible Strike - Compensation Benefits

I wouldn't consider it a given either that compensation is due in case of strikes.

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3. Re: Aer Lingus Possible Strike - Compensation Benefits

Rather depends who is on strike, doesn't it? If it's Air Traffic Control or the airport fire service, then there is genuinely nothing the airline can do about it in terms of flying you from or to the airports affected and the extraordinary circumstances rule kicks in.

If it's the airline's own staff, there's always something they can do about it unless there was no warning whatsoever. Give in to the staff demands or take the union to court, charter planes from another airline, hire more staff, redeploy staff from elsewhere in the business. BA's successful response to their cabin crew strikes from 2010 onwards showed what can be done, and the "extraordinary circumstances" defence does rely on there being no reasonable action the airline could have taken to prevent the delays.

Now if it is a strike by ground handling staff employed by a subcontractor (not applicable in this case of course) things get a bit greyer.

Edited: 12 June 2014, 07:21
Romford, United...
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4. Re: Aer Lingus Possible Strike - Compensation Benefits

Andy-it's the FA's that are in dispute with management over rosters but shouldn't effect Aer Arran/Stobart Air

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5. Re: Aer Lingus Possible Strike - Compensation Benefits

EU261/2004 specifically names strikes as an extraordinary circumstance. So compensation would not be payable due to a strike. Duty of care still applies though.


Of course, given the fact that the EU261 law, as originally passed, has been completely decimated and rewritten by judges as "case law" (some would say making new laws as they go along) then anything could happen with EU261/2004 or its successor which is due to be voted on in the not too distant future.

6. Re: Aer Lingus Possible Strike - Compensation Benefits

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