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How can I get a response from Air Berlin

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How can I get a response from Air Berlin

Air Berlin delayed my luggage by three days on my trip to Barcelona. I need to get a document that gives the date that the luggage was delivered so that I can file an insurance claim. I have called them and they would not talk with me. they insisted that I had to file a claim online. I did that on June 14, 2014 and they have not responded to me. How can I get a response from them?

Amsterdam, The...
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1. Re: How can I get a response from Air Berlin

https://twitter.com/airberlin or facebook seems the way to go these days.

2. Re: How can I get a response from Air Berlin

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