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Aer Lingus - Can't check in online

Birmingham, United...
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37 posts
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Aer Lingus - Can't check in online


We are travelling BHX to JFK via SNN.

It's Aer Lingus ( operated by Aer Arran) from BHX to SNN, and then Aer Lingus itself from SNN to JFK.

It was booked via expedia as a through ticket.

We phoned Aer Lingus today to give our advanced passenger information,as we couldn't do it online as we hadn't booked with Aer Lingus directlt.

Anyhow, the person we spoke to at Aer Lingus said that we wouldn't be able to check-in on line for our flights, because they don't offer online check in on flights departing from Birmingham.

That can't be correct surely? I thought most european airlines offered online check in?

Has anyone flown Aer Lingus from Birmingham recently and had the same problem? Their website says they do offer onlne check in from Brum? Or is this because we will be flying Aer Arran on the first leg?

Romford, United...
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1. Re: Aer Lingus - Can't check in online

Not had this problem before as always booked direct with Aer Lingus even when it includes Aer Arran operated leg but seeing as Aer Arran is now the trading name for Stobart Air just wondering if their systems are able to talk to each other now?

Bristol, United...
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2. Re: Aer Lingus - Can't check in online

I flew them from Birmingham in April and was able to check in online at the 24 hour mark just fine. The Aer Lingus website does say if you book through a third party you won't be able to check in online, however Expedia give you the Aer Lingus PNR and it worked just fine for me!

Co Meath
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3. Re: Aer Lingus - Can't check in online

I am experiencing the same problem trying to check-in for a flight to Glasgow. I always check in online. Has this issue arisen because it is now Stobart Air? I booked directly through Aer Lingus just as i always do. Does anyone know if there is a way round the problem? My flight is in 21 hours.

4. Re: Aer Lingus - Can't check in online

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Removed on: 19 July 2015, 05:16