Has anyone received a refund from this company? Their site has a big box saying "Free Cancellations. Cancel anytime within 12 hours for a full refund." I booked with them because I knew I may need to change the flight. When I called the customer service line I was told that I would have to pay $98 for the "difference in fares" Since the new flight would have cost exactly the same amount, I argued. Finally I was told that this was the change fee that the airline charged, and that the "free cancellation" meant that Smartfares.com wouldn't charge anything. Very misleading advertising! In the end the agent agreed to give me a full refund if I cancelled but said that it would take 2 months! I have so little faith in this company that I declined the offer and will take the original flight, three days earlier than I wanted to leave.