Received a 1st notification of flight change email from Ryan Air regarding a return flight from Prague to Dublin in October. Option link to accept flight change difference of 2 hr 55 mins which was typed in Capitals. Another line in smaller print below this with title Refunds stating following:- 'As your flight time change is over 2 hours you may cancel your flight and apply for a refund please click on the link below and enter the required details'. Entered details in link and under reason for request I selected flight time changed +/- 3 hours.
I then checked Ryan Air FAQ's in relation to what happens if Ryan Air change flight and following is stated 'If a Ryanair flight time is changed significantly (more than 3 hours before or after the original departure time) and no suitable alternative flight is available, we will, upon application, offer a refund for all monies paid in respect of the time changed flight, without further liability.
So is it 2 or 3 hours. Email link offers refund which would suit. I'm confused?