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eu 261/2004

Grimsby, United...
2 posts
eu 261/2004

As I have a complaint concerning a 7hr delayed flight which eventually flew me to an alternative airport I am awaiting the outcome of the european court ruling on these matters. I can not seem to find any information as to what is happening or when this will be resolved.

Please can you help or advise me.

Many thanks

Ray Watt

Cotswolds
Level Contributor
11,394 posts
1. Re: eu 261/2004

It's not a European court ruling - it's a UK court ruling

Next year at the earliest

And it's less annoying if you don't post twice on the same subject within minutes

Grimsby, United...
2 posts
2. Re: eu 261/2004

Thanks for your help.

Sorry that I annoyed you but only just joined and thought the first post had not been accepted.

Dundalk, Ireland
Level Contributor
51 posts
3. Re: eu 261/2004

Don't hold your breath.

Isle of Man, United...
Level Contributor
40,505 posts
472 reviews
477 helpful votes
4. Re: eu 261/2004

Perhaps it would help us all if you stated the nature of your complaint.

EU 261/2004 is still current. It is just some interpretations (by an airline in an airline's favour) of part of it that is subject to review.

cardiff
Level Contributor
260 posts
7 reviews
22 helpful votes
5. Re: eu 261/2004

EC Regulations 261/2004 I made a claim under this ruling with thomsons and was successful, both myself and partner received the equilivant of 600 euros each.

However it was back in 2010 and was delayed for 26 hours from Mexico.

Im not sure how far you have got, but we got Dme D Hutton who was chair of the CAA at the time involved, we had first written to Airport Users Council as well, who at that time wrote to thomsons to advise that they should fulfil their obligations, but that got a no go, and it was at this time that we got the CAA involved who can fine them.

There were talks before we got our cheque as to another hearing back in the ECJ to appeal but nit sure of outcome.

Perhaps contact CAA and ask for their clarification.

Pm me if you need any other info

Clare

Manchester, United...
Level Contributor
1,235 posts
24 reviews
37 helpful votes
6. Re: eu 261/2004

Actually it is a EU court ruling, hence the EU in front of 261/2004, and it has been referred back to them by the UK courts for consideration

mcaCardiff, if you still have contact details for the CAA chairman, I would appreciate if you could message me there details

Isle of Man, United...
Level Contributor
40,505 posts
472 reviews
477 helpful votes
7. Re: eu 261/2004

<<and it has been referred back to them by the UK courts for consideration.>> that is what I said above. The EU Court ruled in accordance with the Directive but UK Airlines did not like it and so UK courts have asked for clarification before implementing.

Bolton, United...
Level Contributor
8 posts
3 reviews
1 helpful vote
8. Re: eu 261/2004

Hi folks new on here.

I have just received confirmation from a large Airline that they are paying out 600Euros each as a good will gesture for myself and two traveling companions. Our flight to Barbados was cancelled within 2 hours and 15 minutes of take off. They cited the flight had gone tech. they did put us up overnight and provided refreshments as per EU261. it has taken 5 months of wrangling t get them to agree to the compensation.

I wrote numerous e:mails then got the European MP who is the chairman of the Airline and travel Committee to get involved I also contacted the Civil Aviation Authority involved. Airlines work on the basis that most people will either not bother or give up at the first hurdle. If you persist you will win.

Because we lost a day of the holiday the holiday company said we would have to claim off our insurance. I didnt agree and again after lots of correspondence served papers on them for a refund on the day.

The company waited until the two week deadline was up then sent a cheque for the cost of the dayplus the £50 for the cost of the court papers.

Be persistent and you can and will win.

Madrid
Level Contributor
3,341 posts
8 reviews
9. Re: eu 261/2004

I know of nobody who has a valid claim,that has served papers from the small claims court that has not been paid.

Must be a valid claim,and mustgo through the small claims court.

Bolton, United...
Level Contributor
8 posts
3 reviews
1 helpful vote
10. Re: eu 261/2004

Hi Rapidex, The point I was trying to get across to people who might be a bit wary of taking the big boys on is if you have booked a holiday package which is curtailed because of flight cancellations why should you claim off your insurance which is what the holiday companies tell you to do. They at the end of the day have broken their contract to provide what you paid for.

The good thing about the small claims court is even if you lose it is rare for the court to award costs against you.

I would like to see more people take on the travel companies.

i only wanted the cost for the day and not interest or compensation for stress or any of that rubbish.

regards

Bryan

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