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When should DE titles be removed....

Mountain Top...
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605 posts
15 reviews
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When should DE titles be removed....

Does TA monitor their destination experts comments on the forums. I think some DE's are all about that title next to name to make them look good versus living up to their DE status when it comes to answering peoples questions. I believe DE's should not be bias to certain resorts or etc.. Should try to help people or try to point them in some type of direction to hopefully get their question answered. They shouldn't discredit any members question or comments by their answer in a forum" I Think This Member Had Too Many Drinks".

There are tons of posts where DE's just give smart answers,discredit peoples comments cause he/she knows people personally at certain resorts or etc.. and they lean towards certain favorite resorts where they know management.

All of this is just my opinion but i believe certain DE's should give up their title or TA should take it from them.

Orphir, United...
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1,428 posts
17 reviews
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1. Re: When should DE titles be removed....

Hi Johnand Julie26,

Thank you for your posting. I think TA monitor this regularly. DE's earn thier status and in my view work very hard for TA. I think if there is something that you are not happy with you should advise TA in the usual way. It should not be brought to the forums. TA will deal with it in their own way. TA are always watching the forums to ensure everthing done on the forums is correct.

Best wishes

HBL

Chester, United...
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61,457 posts
72 reviews
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2. Re: When should DE titles be removed....

Hi

Nice to see you on this forum

Without naming names I think I know the DE you are referring to and would agree that they quite often, in my view, overstep the mark with comments such as the one you mention and also there defence/promotion of certain resorts.

If you are not happy with their work you can contact TA - see link below to the appropriate section of the Help Centre:

tripadvisor.co.uk/help/someone_who_is_a_dest…

Chester, United...
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61,457 posts
72 reviews
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3. Re: When should DE titles be removed....

Hi again

You may also want to read and add something to the thread below:

tripadvisor.co.uk/ShowTopic-g1-i12104-k23872…

Mountain Top...
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605 posts
15 reviews
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4. Re: When should DE titles be removed....

HBL-

Don't get me wrong DE's do work hard and do earn their status. In my opinion i think TA needs to come up with some type evaluation system for them to keep their status.

Flip- I browse the this forum all the time some great topics on here.

Oxford, United...
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9,417 posts
52 reviews
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5. Re: When should DE titles be removed....

Hi J&J

TA do monitor the activity. Whether it is on a continuous or occasional basis I couldn't say. As FFM has suggested, if you are concerned about the behaviour of a particular DE then you should draw it to TA's attention. I am sure TA will appreciate the heads up and I have no doubt they will have a quiet word with the DE concerned.

OD

Semporna, Malaysia
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5,912 posts
42 reviews
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6. Re: When should DE titles be removed....

One way to evaluate DEs is to read what they post but this is almost impossible for TA staff to do.

TA staff can point out these 3:

- give helpful & friendly advice

- passionate about the area they're a destination expert for

- regular posters who welcome new members to the forums

But TA staff cannot check if DEs

- have up-to-date knowledge of what's going on there

Only posters in the particular forum who knows the region well and read every DE’s posts can point out problems. TA still has to rely on us to report.

Another thought is to let forum members vote (say twice a year) whether they think the DEs are still qualified. But this can turn into personal.

7. Re: When should DE titles be removed....

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Removed on: 18 October 2009, 05:26