I found the conceited 'so called advisors' completely abhorent. Whilst I don't deny they were trying to be truthful, they showed a perverse joy at belittling others to somehow gain personal satisfaction or power over someone that cannot debate the issues before they are defamed (one 'advisor' actually admitted it). The female 'advisor' was particularly cowardly, not willing to discuss her disgraceful remarks which she clearly thought were amusing.
These 'advisors' have no official status, training or regulation but can wilfully damage peoples livlihood - I'm sure some places might even deserve it but even so, criticism must be constructive, not intentionally derogatory for fun (your advisors did not come across as perfect but that is no excuse for me to lay into them personally). I am not saying all reviews should be 'nice' and problems avoided but proprietors/managers should get an opportunity to address contentious issues before they are published. For example if bedding is not changed daily for the same guests (does anyone change their bedding at home daily?!?), they can display a sign to say visitors can request it if required. This will help to improve the establishments as the 'advisors' claim they are doing and avoid any distress.
I am not in the accomodation business but actually a travel extensively in international sales and I will always discuss any problems I have with management (and some are pretty bad) rather than slink off to create an a smug, witty article to feed an obsession or ego. .Edited: 31 October 2011, 23:07