I wrote an honest but negative review of the H10 Gran Tenerife. It was on site for some days with a response from management. it was then taken off but I cannot see where the original breached the guidelines on posting reviews. I have now resubmitted it with a few changes and its now back on but I do think if Trip Advisor are going to take reviews down they should tell the reviewers what the actual problem is instead of saying look at the guidelines. Anyone else agree ?