We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Is trip advisor sure about the guest posts. Hear from us too

Thiruvananthapuram...
Level Contributor
1 post
4 reviews
Save Topic
Is trip advisor sure about the guest posts. Hear from us too

Dear Trip advisor,

It was a great job by this site in promoting the hotels world wide.

BUT let me ask you a few doubts.

1. Guests who know about trip advisor are demanding and bargaining telling that they will put negative post if they are not given complimentaries.

For eg : 1 A guest stayed in my hotel asked to write off their restaurant bill or else they will put negative feed back on trip advisor and he did so as we refused to do so.

2. Guests are giving false reviews and so I request you to kindly hear the management version of story before publishing reviews.

Thanks and regards

Derance Hillary

Essex
Level Contributor
27,476 posts
70 reviews
Save Reply
1. Re: Is trip advisor sure about the guest posts. Hear from us too

You can make a management response to any review of your property, and put your side of the story.

The folk on the TA Support forum will be able to tell you how.....

Chester, United...
Level Contributor
59,903 posts
67 reviews
Save Reply
2. Re: Is trip advisor sure about the guest posts. Hear from us too

Or better still use the Owner’s Forum which TA specifically created for questions/queries such as this – see link below for further information

tripadvisor.co.uk/ShowTopic-g1-i12105-k50560…

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
41,756 posts
250 reviews
Save Reply
3. Re: Is trip advisor sure about the guest posts. Hear from us too

You can also report a threat via your Management Center.

Please note that all Tripadvisor forums, including the Owners' forum where you should post, are primarily peer-to-peer assistance. A forum post is not a very effective way of contacting Tripadvisor. Surely, on the Owners' forum you can discuss these issues with other owners, get advice on how to deal with threats, and assistance on reporting these issue to Tripadvisor.

Silvia

4. Re: Is trip advisor sure about the guest posts. Hear from us too

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 27 January 2015, 05:19