Good day to you,
My name is Paulo Dos Santos and I´m the co-owner of Sushilounge ID1809573.
My concern is quite simply put, that potential business is being affected by your website, due to its form of ranking, because one cannot categorize an ice-cream parlour, or bar with snacks in the same league as a restaurant that has table service by profesional waiters and cocktail barmen.
This needs to be addressed as soon as possible, because thanks to your generalized form of categorizing restaurants, with whatever gets uploaded in the area,our placing of 1st in Vilanova (which has been so for the last 2yrs running with over 250 reviews to date) has been simply ¨bumped¨off the top by other establishments which have a much less form of client service for the users to enjoy, who rely on your website to see which is the best place to go.
Thus, due to this bad oversight on your part, our certificate of excellence that we receive on a regular basis, also didn´t arrive this year, once again proving the fact that your website will slowly not be taken too seriously in the very near future.
Our request is that you rectify this problem as soon as possible, and if necessary do a proper re-count of the reviews, categorizing the correct outlets of service and contacting us with regards to this.
P. Dos Santos