I really am struggling with this one - especially after reading other posts here asking why their reviews are deleted for what appears to be no reason and others responding with TA's firm posting rules and integrity to it's readers.
This is not usually something I would bother to report, but over six weeks ago I submitted a complaint after a new listed attraction flew up the rankings based on 'fake' reviews by the owners and their friends. After recieving the email from TA requesting information that backed up these claims (telling me they took these things very seriously) I duly mailed back the supporting links.
Yet despite this supporting evidence leaving no doubt that these reviews were written by the owners, no action has been taken and no further correspondence recieved.
Has this one just slipped through the net, or is the original follow up email the extent of TA's integrity to it's readers?