We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Reviews disappeared

Pretoria, South...
Level Contributor
5 posts
7 reviews
2 helpful votes
Reviews disappeared
Save

Hi there,

I wrote 3 reviews for my recent trip and 2 of them have just disappeared. I do not think I violated any rules or used language that was not admissible.

Please let me know.

10 replies to this topic
West Grey, Canada
Level Contributor
108,244 posts
99 reviews
638 helpful votes
1. Re: Reviews disappeared
Save

Hi Tejal;

I would suggest sending TA staff an email.

help@tripadvisorsupport.com

Best Regards

East Anglia, United...
Level Contributor
20,320 posts
90 reviews
224 helpful votes
2. Re: Reviews disappeared
Save

This is a member forum, no one here can see the reason for removal. Staff will not reply as a result of posting here.

Have you checked your emails (including junk) for a verification email?

Occasionally, TA_ send out these emails. If there is no response to the time sensitive email, TA_ will remove the reviews.

Alternatively, pending reviews do sometimes disappear and then show up a few days later.

Have you a copy of any of the missing reviews?

Post them here for experienced members to read, they may be able to see a reason.

Fremont, California
Level Contributor
147,417 posts
8,712 reviews
4,248 helpful votes
3. Re: Reviews disappeared
Save

Your reviews are well written and your photos are beautiful so don't see a reason for trip advisor not to accept your reviews unless they were different than your posted review style.

California
Level Contributor
74,215 posts
1,854 reviews
467 helpful votes
4. Re: Reviews disappeared
Save

There is a new review posted today (Safari) and one a few days ago. Are those the two in Question?

Pretoria, South...
Level Contributor
5 posts
7 reviews
2 helpful votes
5. Re: Reviews disappeared
Save

Hi There,

I posted one this morning however it also disappeared but I did get an email saying it was an image that was already uploaded which makes no sense because I took it with my phone.

I posted again without the image to see if that will help. The title is Unforgettable Experience with Boris P Safaris and Tours. The other one still seems to be in review called A Pleasant Stay at Shearwater Explorers Village. There was one more that I wrote for a Boma Dinner show but that seems to have disappeared completely. I will try again.

East Anglia, United...
Level Contributor
20,320 posts
90 reviews
224 helpful votes
6. Re: Reviews disappeared
Save

The two mentioned are pending.

What was the title of the ‘Boma Dinner Show’ review?

Pretoria, South...
Level Contributor
5 posts
7 reviews
2 helpful votes
7. Re: Reviews disappeared
Save

Unforgettable Evening at the Boma Dinner and Drum

East Anglia, United...
Level Contributor
20,320 posts
90 reviews
224 helpful votes
8. Re: Reviews disappeared
Save

There are multiple listings for Boma Dinner abpnd Drum, perhaps it was attached to the wrong one.

https://www.tripadvisor.co.uk/Search?searchSessionId=00141399f00c30b0.ssid&searchNearby=false&geo=293761&q=The%20Boma%20Dinner%20and%20Drum&sid=2C3EE27E60784E02BB21C0ABB6C0DAEB1708355105832&blockRedirect=true

Have you checked your junk emails?

East Anglia, United...
Level Contributor
20,320 posts
90 reviews
224 helpful votes
9. Re: Reviews disappeared
Save

You can ask TA_ to check the status of your review here…….

https://www.tripadvisor.com/GeneralSupport

User Acccount

Reviews……….Status of my review………………Not listed

Pretoria, South...
Level Contributor
5 posts
7 reviews
2 helpful votes
10. Re: Reviews disappeared
Save

Thank you will try and contact them

Reply to: Reviews disappeared
Get notified by e-mail when a reply is posted
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in United Kingdom. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.