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New 'verification' words needed before replying to pm's?

Connecticut Yankee
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6,052 posts
8 reviews
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New 'verification' words needed before replying to pm's?

I noticed, while sending a pm today, that there were 2 words in 'wavy writing' below my written reply. It was necessary to type in the 'verification words' before I was able to send my reply.

Something new, obviously...But why?

Miami, Florida
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1,824 posts
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71. Re: New 'verification' words needed before replying to pm's?

Hi FrederickG,

Sorry about the problems e-mailing us; we're hoping to get that all sorted out very soon. I'm not sure if you've heard back from anyone since the correspondence you noted in your post above, but I just wanted to let you know that you should be able to send private messages now, if you haven't already.

Please let me know if you continue to have any trouble.

Thanks,

Dan

Melbourne
2 posts
2 reviews
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72. Re: New 'verification' words needed before replying to pm's?

I am also getting the message Invalid Verification Text but there is no box with a code to enter. Please help, thanks.

maryland
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1 post
32 reviews
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73. Re: New 'verification' words needed before replying to pm's?

As of June 17, there still is no verfication box for sending private messages.

Come on guys, get it fixed!

Melbourne
2 posts
2 reviews
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74. Re: New 'verification' words needed before replying to pm's?

I am still unable to reply to any messages. Please help.

Boston...
Level Contributor
2,787 posts
TripAdvisor Staff  What's this?
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75. Re: New 'verification' words needed before replying to pm's?

SmithyMelbourne,

You should be all set now.

Newcastle
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4 posts
8 reviews
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76. Re: New 'verification' words needed before replying to pm's?

Hi, I'm also trying to send a PM for info on a hotel but don't get a verification box - can anyone help??

Thanks

Miami, Florida
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1,824 posts
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77. Re: New 'verification' words needed before replying to pm's?

Hi Louise,

Sorry for the inconvenience. You should now be able to send private messages without any trouble. Also, you may find it useful to ask your question in the forum for the destination you'll be visiting, as this can net you even more responses.

Thanks for your patience. Please let me know if you have any further problems sending PMs.

Dan

Stirling, United...
Destination Expert
for Stirling
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13,489 posts
7 reviews
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78. Re: New 'verification' words needed before replying to pm's?

I haven't seen this, but some of these captchas are very inaccessible to people with a visual or learning disability. The Recaptcha site says there's an audio alternative but I don't know whether TA has included this or how well it works. But please consider users with special needs when implementing this sort of technology.

Philadelphia...
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6,394 posts
6 reviews
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79. Re: New 'verification' words needed before replying to pm's?

I also do NOT have a Verification Box. Please help ASAP! Thanks!

Philadelphia...
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6,394 posts
6 reviews
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80. Re: New 'verification' words needed before replying to pm's?

Is anybody out there TA? Are you all on vacation or something?

Why am I the only one who cannot be helped with this problem? Please give me a verification box as soon as you can so I can reply to all of my PM's.

Thank you.