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Number of traveller ratings don't match number of reviews

cardiff
Level Contributor
157 posts
2 reviews
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Number of traveller ratings don't match number of reviews

We have received 5 reviews - 4 have given us 5 stars and 1 has given us 4 stars. However, at the top of the page on the ratings barometer it only shows 2 ratings, 1 for 5 stars and 1 for 4 stars. And our overall traveller rating is only 3.5 stars.

I don't get it!!!

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
42,119 posts
255 reviews
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1. Re: Number of traveller ratings don't match number of reviews

Hi Benny,

When were the reviews posted? It seems to be a bit of a delay between the date a review is posted and the number of reviews shown. I've noticed this already in several cases; after a few days, it matches the total number of reviews.

Regards,

Silvia

cardiff
Level Contributor
157 posts
2 reviews
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2. Re: Number of traveller ratings don't match number of reviews

Thanks for your reply, Sylvia.

The last 2 reviews were yesterday, and the one before that 2 days ago so you may have a point.

Thanks, don't feel so bad now!

3. Re: Number of traveller ratings don't match number of reviews

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