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Can not reply or send messages to other TA members

Bay Area
Level Contributor
10 posts
15 reviews
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Can not reply or send messages to other TA members

I am receiving messages from other TA members, but I can not reply to them...when I click on the reply icon or try to email them from their profile, nothing happens. What do I need to do so that I can respond to other members?

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
42,411 posts
255 reviews
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1. Re: Can not reply or send messages to other TA members

Hi there,

I've read another report of a member having this issue last night, but it was solved by this morning. Are you still having problems with the PM system?

Regards,

Silvia

Sydney
4 posts
2 reviews
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2. Re: Can not reply or send messages to other TA members

I am having the same issue which is embarassing as I have been asked for additional information and cannot reply - any suggestions on what the problem is would be appreciated....

UK, Mauritius
Destination Expert
for Mauritius, Belle Mare, Pointe Aux Piments, Pereybere
Level Contributor
39,504 posts
102 reviews
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3. Re: Can not reply or send messages to other TA members

And I have had this problem for over 6 weeks...

Difficult not being able to reply as people think you are ignoring them.

TA are still looking into my problem.

Bronia

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
42,411 posts
255 reviews
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4. Re: Can not reply or send messages to other TA members

Could you post which browser you're all using? There was a problem a while ago that was browser related (IE8, less issues with FireFox).

Bronia, I can't believe you're still dealing with the PM issue! Sorry to hear that.

I will email TA with the link to this thread.

Silvia

UK, Mauritius
Destination Expert
for Mauritius, Belle Mare, Pointe Aux Piments, Pereybere
Level Contributor
39,504 posts
102 reviews
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5. Re: Can not reply or send messages to other TA members

I know! I'm sure they are still trying to find a fix!

Dan keeps in contact with me :)

Thanks Silvia,

Bronia :-)

Torremolinos, Spain
Level Contributor
13,990 posts
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6. Re: Can not reply or send messages to other TA members

Hey

I was having problems yesterday, but it seems to be ok now. Just as a possible short term fix until you can send messages: Try and see if you can set your pm status to "away" and then show your reason as something like: "Hi there, thank you for your message, however i am unable to reply to any private messages due to technical reasons but will get back to you as soon as possible"

That way, at least they won't think they are being ignored :D

Just an idea.

CB

UK, Mauritius
Destination Expert
for Mauritius, Belle Mare, Pointe Aux Piments, Pereybere
Level Contributor
39,504 posts
102 reviews
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7. Re: Can not reply or send messages to other TA members

Thanks for the advise CB but I tried that and I cant as the box wont open for me so I cant type anything!

I cant send or reply. :(

Bronia :)

UK, Mauritius
Destination Expert
for Mauritius, Belle Mare, Pointe Aux Piments, Pereybere
Level Contributor
39,504 posts
102 reviews
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8. Re: Can not reply or send messages to other TA members

Ahhh..I take that back CB. I can now do that. I have left an away message now. Can anyone tell me if they get it when they PM me please?

Thanks

Bronia

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
42,411 posts
255 reviews
Save Reply
9. Re: Can not reply or send messages to other TA members

Bronia,

Yes!!! I got your away message!

Silvia

UK, Mauritius
Destination Expert
for Mauritius, Belle Mare, Pointe Aux Piments, Pereybere
Level Contributor
39,504 posts
102 reviews
Save Reply
10. Re: Can not reply or send messages to other TA members

Thanks Silvia! Well now at least people won't think I'm completely ignoring them!

Cheers!

Bronia :-)