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How do you get listings cleaned up?

Ontario
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7,477 posts
166 reviews
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How do you get listings cleaned up?

There are 3 Rosticeria La Mexicana listings under Isla Mujeres. All that needs to be done is to change the name on 2 of them..now there's 3 listings! lol.. Here are the changes:

1. Change the name of number 1 to Rosticeria La Mexicana - Guerrero

2. Change the name of number 2 to Rosticeria La Mexicana - Hidalgo

3. Delete number 3 as it doesn't exist

*****

1. Rosticeria La Mexicana

tripadvisor.ca/Restaurant_Review-g150810-d32…

2. Rosticeria La Mexicana

tripadvisor.ca/Restaurant_Review-g150810-d32…

3. Rosticeria La Mexicana

tripadvisor.ca/Restaurant_Review-g150810-d32…

:-)

Edited: 22 August 2012, 17:52
Portland, Oregon
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12,789 posts
27 reviews
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1. Re: How do you get listings cleaned up?

Aren't number 1 and 2 the same place? If so - they don't need the name changed, they need to be merged into one.

If number 3 is just a variant of 1 and 2 - then it too needs to be merged.

You will need to contact TripAdvisor staff to request something like this. For three listings for the same place - the best place to do that is use the "Contact Us" link found in the Help Center at the bottom of this page. (the link is in the left hand column of the Help Center)

They won't take any action on it from a request in the forum - you need to use the form.

Just a heads up - corrections like this can take a long time, especially when there is no website for them to verify against. Still worthy trying, through.

Thanks for using the Support Forum

Noah

Ontario
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7,477 posts
166 reviews
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2. Re: How do you get listings cleaned up?

Thanks so much Noah! 1 and 2 are different places owned by different people. TA created number 3 as a variant by mistake. I've used the forms (at least twice)...patience I suppose? LOL Thanks again!

Cabarete, Dominican...
Destination Expert
for Cabarete
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45,277 posts
286 reviews
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3. Re: How do you get listings cleaned up?

It seems that the address of Rosticeria Las Mujeres is what has confused members and Tripadvisor accepted more than one listing.

Each listing you pasted has a different address: one in Av. Guerrero, another one in Hidalgo, and one in Av. Guerrero & Hidalgo.

The address as per their FB page is AV HIDALGO PLAZA, ISLA MUJERES #B8, 77400 Isla Mujeres

https:/…

I didn't google the address, but most like the location of Av. Hidalgo Plaza is at the corner of Av. Guerrero.

Anyway, to report each location issue, you should probably use the Contact Us in the Help Center:

http://www.tripadvisor.com/GeneralSupport

Choose Listings, then a Listing has wrong information, give them the links, say that they are duplicates, and correct address.

Silvia

Ontario
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7,477 posts
166 reviews
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4. Re: How do you get listings cleaned up?

Thanks Silvia. I've already contacted them more than once. 2 different locations..2 different owners...should be two different listings on TA. Hopefully, in time, it will be corrected. :-)

Edited: 22 August 2012, 18:52
5. Re: How do you get listings cleaned up?

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