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Invalid verification text. Please try again.

Belper, United...
1 post
1 review
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Invalid verification text. Please try again.

I'm trying to send a pm today, but it is coming up with the following error:

Invalid verification text. Please try again.

There is no text for me to enter to allow me to send my pm.

Any help?

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
74,765 posts
94 reviews
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1. Re: Invalid verification text. Please try again.

Hi SteveoK32;

TA staffer "TA DanW" has asked that anyone who is having the problem that you have described with the PM system, to please post in this current thread, linked to below, and he will assist you ASAP.

tripadvisor.ca/ShowTopic-g1-i12105-k2631758-…

Best Regards

Fredericia, Denmark
Level Contributor
37,532 posts
7 reviews
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2. Re: Invalid verification text. Please try again.

That thread is closed.

Massachusetts
Level Contributor
1,943 posts
TripAdvisor Staff  
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3. Re: Invalid verification text. Please try again.

Hi SteveoK32,

I'm sorry to see you have had an issue with the verification text when using our Private Message feature. I have made a minor modification in your settings, and this problem should be resolved Please let me know if you continue to have difficulties.

Kind regards,

TA_Jane

TripAdvisor Support Team

New York
1 post
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4. Re: Invalid verification text. Please try again.

Having same issue - is it possible you could also take a look at my account?

Thanks so much

Cape Town Central...
1 post
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5. Re: Invalid verification text. Please try again.

Hello, I am also having the same problem, spent much time looking for the text. Has the problem been fixed?

charles

Munich, Germany
1 post
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6. Re: Invalid verification text. Please try again.

I have the same problem of not being able to write private messages due to the absence of a text verification box. Please make the necessary changes to my account, so I can send private messages. Thank you very much!

Saldaea
1 post
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7. Re: Invalid verification text. Please try again.

"I have the same problem of not being able to write private messages due to the absence of a text verification box. Please make the necessary changes to my account, so I can send private messages. Thank you very much!"

Same for me pls! ty!

Phoenix, Arizona
Level Contributor
2,222 posts
TripAdvisor Staff  
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8. Re: Invalid verification text. Please try again.

Hi all,

Everybody who has reported having this problem here should now be able to send Messages without any further difficulty. Please accept our apologies for the inconvenience, and we expect to have this bug resolved soon so that other members do not continue to be affected.

Best regards,

TA_MikeW

Singapore, Singapore
1 post
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9. Re: Invalid verification text. Please try again.

Dear TA Staff.

I am still experiencing this problem.

Could you kindly assist?

Thanks

Landon

Thimphu, Bhutan
Level Contributor
117 posts
8 reviews
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10. Re: Invalid verification text. Please try again.

i have same problem and could not send private message..''Invalid verification text'' could you please help