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Spanish review at the bottom of the list?

Cabarete, Dominican...
6 posts
1 review
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Spanish review at the bottom of the list?

We recently got a review in Spanish and for some reason it appears at the bottom of the list of reviews. We would like it to be in chronological order and not hidden as we are getting a lot of spanish speaking business. How do I fix this?

Thanks

Bodmin, United...
Destination Expert
for Cornwall
Level Contributor
12,591 posts
83 reviews
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1. Re: Spanish review at the bottom of the list?

reviews can be sorted by language, so that is why you are seeing it at the bottom of the list. If you change the sort to "any" the reviews come up in date order. So your Spanish customers can choose the sort by "Spanish" and get that one at the top of their list!

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
44,001 posts
266 reviews
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2. Re: Spanish review at the bottom of the list?

Your Spanish-speaking customers may also be using one of the three TripAdvisor sites in Spanish. Those sites list reviews in Spasnish first by default.

Please take a moment to read this sticky note addressed to Business Owners and get verified to access the owners' forum:

tripadvisor.com/ShowTopic-g1-i12105-k5056048…

Silvia

3. Re: Spanish review at the bottom of the list?

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Removed on: 03 September 2014, 06:37