We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Not all cities on travel map open popup. Please help.

Helsinki, Finland
Level Contributor
3 posts
22 reviews
Save Topic
Not all cities on travel map open popup. Please help.

I added "Nova Granada, Brazil" by mistake to my travel map. I can not remove it since it will not open popup when I press it. How can I remove it from my map?

Antelope, California
Level Contributor
3 posts
2 reviews
Save Reply
1. Re: Not all cities on travel map open popup. Please help.

I'm having the same problem:

tripadvisor.com.au/ShowTopic-g1-i12105-k7040…

Any help would be appreciated!

Helsinki, Finland
Level Contributor
3 posts
22 reviews
Save Reply
2. Re: Not all cities on travel map open popup. Please help.

Maybe it is so that places that are not in tripadvisor database, only in bing can not be removed or something. Please fix this annoying bug.

Newton...
Destination Expert
for Newton
Level Contributor
3,319 posts
TripAdvisor Staff  
Save Reply
3. Re: Not all cities on travel map open popup. Please help.

Thanks rachyman and John K,

You are right, it looks like something is wrong with the Nova Granada pin. I have escalated this to our engineers to fix this pin as well as the pin that rachyman pointed out in the other post (rachyman, please let us know the other two problematic pins so that I can send these along too).

Apologies for this and thanks for letting us know!

Jeanine

South Pole
Destination Expert
for Lesbos, Zagorohoria
Level Contributor
13,786 posts
22 reviews
Save Reply
4. Re: Not all cities on travel map open popup. Please help.

I want to get rid of all the following pins on my map, but they just will not go away

Stockport, UK

Roselare, Belgium

Ieper, Belgium

Molyvos, Greece

Kalambaka, Greece

Helsinki, Finland
Level Contributor
3 posts
22 reviews
Save Reply
5. Re: Not all cities on travel map open popup. Please help.

I am happy to hear this is now on your radar. :--)

Newton...
Destination Expert
for Newton
Level Contributor
3,319 posts
TripAdvisor Staff  
Save Reply
6. Re: Not all cities on travel map open popup. Please help.

Hi tsipouro,

I managed to remove Roselare, Belgium and Ieper, Belgium (I think?) from your map. But you are right, the other pins seem to like it on your map and want to stay. The issue with Stockport, Molyvos and Kalambaka seems to be particular to your account because I can add and remove these cities on my map.

I will send this one to our engineer elves to fix too--

Cheers,

Jeanine

South Pole
Destination Expert
for Lesbos, Zagorohoria
Level Contributor
13,786 posts
22 reviews
Save Reply
7. Re: Not all cities on travel map open popup. Please help.

Thanks Jeanine - I see they have gone

I used to have Stockport as my home location (nearest place listed to where I actually live) - is it somehow being set from my IP address? Molyvos is on my DE island of Lesvos. Kalambaka is just another place in Greece (which has decided to be a favourite ?!) where I have been, but now I don't want anything on my map as I cannot see the point.

8. Re: Not all cities on travel map open popup. Please help.

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 14 December 2014, 06:17