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New restaurant at previously listed address.

Northamptonshire...
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2 posts
4 reviews
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New restaurant at previously listed address.

I have tried to add a new restaurant & review it but TA is pushing me to the old restaurant that was there before. Does anyone know how I get around this?

West Grey, Ontario
Destination Expert
for Toronto
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72,089 posts
87 reviews
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1. Re: New restaurant at previously listed address.

Hi Lbp58;

You will need to report the first business as "Closed". Visit the Help Centre page "How do I correct inaccurate business information?" and follow the directions listed there.

…tripadvisor.co.uk/articles/200614667-How-do…

After the old listing has been update stating "CLOSED", re-submit your request.

Best Regards

Northamptonshire...
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2 posts
4 reviews
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2. Re: New restaurant at previously listed address.

Thanks, I'll do that.

Burnaby, Canada
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12,484 posts
202 reviews
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3. Re: New restaurant at previously listed address.

RescueTeam .... I followed that procedure, and after several tries, over several weeks, finally got TA to admit the restaurant was closed.

I then submitted the details about the new restaurant that is now located at the same location, and added my review.

Now for the second time -- TA has posted my review to the closed restaurant!!!

That's enough for me ... we dined at the new restaurant on December 31, and again March 9. I've been trying to get the restaurant, and a review posted since early in January.

Good grief!!

Cabarete, Dominican...
Destination Expert
for Cabarete
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41,164 posts
243 reviews
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4. Re: New restaurant at previously listed address.

You can always ask for your review to be posted to the correct listing, johnny2bc.

www.tripadvisor.com/GeneralSupport

Silvia

Burnaby, Canada
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12,484 posts
202 reviews
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5. Re: New restaurant at previously listed address.

"You can always ask for your review to be posted to the correct listing,"

Post to a "correct listing"??? Just getting a correct listing is what I've been trying to do for the past several weeks!!!

Oregon Coast
Destination Expert
for Crescent City, Oregon Coast, Oregon, Redwood National Park
Level Contributor
42,853 posts
1,049 reviews
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6. Re: New restaurant at previously listed address.

It's only been one week since TA notified you that they had received the information, right? Allow about three weeks for anything to happen. They do check things out, not just take member's words for it ;-)

tripadvisor.com/ShowTopic-g1-i12105-k7248829…

7. Re: New restaurant at previously listed address.

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