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Review gone!

Adelaide
Level Contributor
4,621 posts
205 reviews
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Review gone!

I've just noticed that my 175 reviews is now 174 reviews. I've no idea what went missing or why. Is there any way I can find out which of my reviews has been deleted and the reasons for deletion?

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
72,128 posts
87 reviews
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1. Re: Review gone!

Hi westendgaz;

Here are the five main reasons why a review is deleted;

1. The business is under new ownership and the new owners have asked TripAdvisor to remove the previous reviews relating to the old management. For more information about TripAdvisor's policy, visit this Help Centre page;

…tripadvisor.com/articles/200614487-I-just-b…

2. The business has undergone major renovations and the owners / management have asked TripAdvisor to remove the reviews prior to the renovations. For more information about TripAdvisor's policy, visit this Help Centre page;

…tripadvisor.com/articles/200614527-How-do-I…

3. TA sent you an email to confirm / re-confirm your review. You have to click on a link in the email. If you don't click the link in the email, or don’t reply within a certain timeframe, the review will be deleted.

Ensure that your current email address is correct on your TA profile and that no mail from TA has been caught up in a spam folder in your email system.

4. Your review violated TripAdvisor’s guidelines.

tripadvisor.com/help/our_guidelines_for_trav…

5. The business has closed permanently.

The most likely cause would be #1, #2 or possibly #3.

This forum, like all the forums on TripAdvisor, is peer-to-peer assistance. TripAdvisor staff won't post on the forum the actual reason why your review was removed, as they consider it a private matter. You will need to contact TA directly by email.

http://www.tripadvisor.com/UserReviewSupport

Click on "status of my review", then select "Not listed".

Best Regards

Adelaide
Level Contributor
4,621 posts
205 reviews
Save Reply
2. Re: Review gone!

Thanks RescueTeam. I guess I've been around here long enough to know most of the reasons for a review vanishing, and I'm assuming that a business has changed hands or simply gone.

Given my last review was in November last year I don't think anyone has taken offense at anything I've written. But I had one of those TA messages just a couple of days ago that are meant to make you feel all warm and fuzzy, and that lists me with 175 reviews. So something has vanished in the last 2 or 3 days.

It's more out of curiosity than anything else, but I'd like to know what's missing. I did check general support before I posted here, but didn't delve quite as deeply as you suggested, so a big thanks for that. I've now put in request for more information so hopefully will soon know just what vanished and why.

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
72,128 posts
87 reviews
Save Reply
3. Re: Review gone!

You're Welcome !

4. Re: Review gone!

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 20 March 2015, 05:19