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Website not responding, whole review disappeared

Toronto, Canada
Level Contributor
2 posts
54 reviews
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Website not responding, whole review disappeared

I just spent an hour writting a review and posting pictures and when I went to submit, the website stopped responding and now I cannot find anything. It said it was saving as I typed so can I find it somewhere else?

Vancouver, Canada
Level Contributor
12,039 posts
71 reviews
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1. Re: Website not responding, whole review disappeared

Hi cat762,

What should happen is that a cookie is left temporarily in case of a situation such as yours. Could you start the process of doing the review and see if it comes up as a draft?

Regards,

L4

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
73,560 posts
89 reviews
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2. Re: Website not responding, whole review disappeared

Hi cat762;

If I may suggest...

Submit your photos after your review has been posted.

Many users have found this to be a quicker process.

Best Regards

Fremont, California
Destination Expert
for San Francisco
Level Contributor
25,586 posts
5,668 reviews
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3. Re: Website not responding, whole review disappeared

Join the "club" on this one

Yelp is light years ahead on keeping your review when you start writing it....and actually sending you reminders by email if you do not finish writing it.

Its just Trip Advisor - and something I hope they solve some day today too.

4. Re: Website not responding, whole review disappeared

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Removed on: 30 April 2015, 07:15