Dear Trip Advisor Community,
My employers, the Nihonbashi Information Centre, would like to list a tour attraction on Trip Advisor. Unfortunately, there is another property listed on Trip Advisor named COREDO Muromachi, a department store that shares the same physical address as our place of business (the Nihonbashi Information Centre operates out of the basement of the currently listed COREDO Muromachi). However, they are not the same attraction and are managed by different companies, thus completely seperate entities.
In summary, we would like to create a seperate listing for our "Best of Japan Tour in COREDO Muromachi" (tour title) that is not afiliated with the current COREDO Muromachi business listing. Unfortunately, when we attempted to create a new listing, we received an automated response from Trip Advisor alerting us that our attraction alreasy exists in their database. The attraction, however, is COREDO Muromachi, and we are unable to proceed with creating a new listing because the database has discovered that our addres is already listed (albiet as COREDO Muromachi, not the desired Best of Japan Tour in COREDO Muromachi).
We would appreciate any advice the Trip Advisor Community can offer on how the create a new listing for our tour attraction.
Nihonbashi Infomation Centre Staff