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Login - Homepage Issues On Google Chrome

Boise, Idaho
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32 posts
319 reviews
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Login - Homepage Issues On Google Chrome

Anyone got a fix when using google chrome where i am unable to get following to work on searches and entries. Examples include:

From home page unable to change the currency country, my country, or even get into my profile settings to change.

I get no auto-fill or find when typing in flight locations, not does the date calendar work.

Relatively making the use of Trip Advisor right now worthless. Any suggestions appreciated.

Cabarete, Dominican...
Destination Expert
for Cabarete
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45,231 posts
286 reviews
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1. Re: Login - Homepage Issues On Google Chrome

And you're running Chrome in a PC or Mac? Are you using Chrome's latest version for your platform? Just asking because I don't have those issues when using Chrome in a Mac.

My only suggestion is for you to clear your browser's cache. Give it a try.

Silvia

Boise, Idaho
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32 posts
319 reviews
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2. Re: Login - Homepage Issues On Google Chrome

thanks for ideas but unfortunately no luck.

Cabarete, Dominican...
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for Cabarete
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45,231 posts
286 reviews
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3. Re: Login - Homepage Issues On Google Chrome

You're welcome! My only other ideas are to delete Tripadvisor cookies; and/or use Private Browsing to see if it makes a difference.

Silvia

Newton...
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for Newton
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3,805 posts
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4. Re: Login - Homepage Issues On Google Chrome

Hi Jeff,

We have been hearing isolated reports of oddness in chrome, and then users usually say that things are fixed again. To add to Silvia's suggestions, maybe try going to settings->show advanced settings, then reset browser settings. That should set Chrome back to their recommended settings, which should work:

chrome://settings/

Also try turning off extensions (deselect the enable checkbox using the link below) in case one of them isn't playing nicely with our site:

chrome://extensions/

Do you have Adblock or any pop-up blocker installed? Try disabling it.

Please keep us updated if any of these suggestions works for you. Also, what version of Chrome are you using and what OS?

Best Regards,

Jeanine

Sydney, Australia
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47 posts
90 reviews
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5. Re: Login - Homepage Issues On Google Chrome

I had the same issue.

I was running https everywhere. Once I turned it off for tripadvisor I was able to log-in etc

Boise, Idaho
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32 posts
319 reviews
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6. Re: Login - Homepage Issues On Google Chrome

tommy from sydney

how do i turn off https everywhere for tripadvisor. Can you please provide some steps, thanks.

Boise, Idaho
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32 posts
319 reviews
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7. Re: Login - Homepage Issues On Google Chrome

TA_JEANINE:

To answer your questions on this issue (note it still persists for almost 2 weeks now). In order to login i can access it via https://www.tripadvisor.com/Owners ==> thus interesting that this path works but the main site does not.

Anyway here is data you asked for:

Chrome Version 35.0.1916.153 (also tried Canary as well with no luck either)

MAC Details => OS X Version 10.9.3

Appreciate the help -> potential ideas as all current advice has not worked.

Sydney, Australia
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47 posts
90 reviews
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8. Re: Login - Homepage Issues On Google Chrome

Hi.

When I went to the log on page I clicked on HTTPS Everywhere icon and deselected Trip advisor and everything seems to work fine.

New Delhi, India
2 posts
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9. Re: Login - Homepage Issues On Google Chrome

Download or Update your browser version and then try to load your homepage.

Singapore, Singapore
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1 post
31 reviews
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10. Re: Login - Homepage Issues On Google Chrome

I have the same issues as well

I can login using the Owners website on Chrome but the moment I switch back to the Consumer website, everything fails to work again ... Same issue on Firefox and Chrome.

The site works on IE but I can't login, no matter what I try??

Weird.