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wrong hotel address

Manama, Bahrain
Level Contributor
1 post
12 reviews
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wrong hotel address

I reserved a room at a hotel online, based on the information that I got about that hotel on Tripadvisor. After the booking confirmation, the hotel website redirected me to a page with the address and full contact details of the hotel. I soon realized that the address is completely different than the one on the tripadvisor website. I am confused and think I may have reserved a non refundable room in a hotel far away from my planned destination.

what can I do?

Cabarete, Dominican...
Destination Expert
for Cabarete
Level Contributor
40,242 posts
242 reviews
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1. Re: wrong hotel address

Hi and welcome to the forums! Tripadvisor forums are peer-to-peer assistance.

You should call the hotel and explain that you booked based on their address on Tripadvisor. Are they actively managing their listing? Post a link to the hotel page before calling.

Silvia

2. Re: wrong hotel address

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Removed on: 28 June 2015, 07:16