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profile photo does not sync

London, United...
Level Contributor
1 post
91 reviews
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profile photo does not sync


I have updated my profile photo a few times with no error message (ie it uploaded fine), but the old photo still keeps appearing sometimes in emails and sometimes on the mobile app or next to reviews.

How can I completely remove the old profile photo and make sure the new one is in use everywhere?

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
77,440 posts
98 reviews
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1. Re: profile photo does not sync

Hi Bright_Bug;

I see a woman with flowing dark hair wearing sunglasses. Is that the correct photo ?

If it is, then I would suggest clearing the cache on the other devices.

Best Regards

2. Re: profile photo does not sync

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Removed on: 08 July 2015, 05:16